Beauty salons and barbershops on the Costa Blanca
We start here: clients writing in Spanish, English, Ukrainian or Russian, and a slot that isn't lost if you do not reply before nine.
WhatsApp · Bookings on the Costa Blanca
Smart Concierge
While you work, the client is already in your calendar.
The 18:40 slot isn't lost because you were busy. They write on WhatsApp and leave booked.
- Official WhatsApp Business API
- Your existing Google Calendar
- No extra app for the client
- Cancel whenever you want
When a client writes
Replies at once
While your hands are busy, the client already has a time — not an “I’ll call you back”.
Switches language on its own
Answers in the language of the last message. Here that is not a feature — it is a normal day.
The slot is taken only after “yes”
Shows service, day and time, waits for confirmation, then books it into the calendar. Busy slots are not sold.
Optional: a reminder the day before, and a deposit to your Stripe — the money never goes through us.
Returning clients · Pro and Business
Your client didn't forget you — they just never got round to booking
The concierge nudges them back: a set time after the visit it messages the client on WhatsApp and takes them straight to a booking.
- 1
Asks permission once
After the first booking the concierge briefly asks whether it may remind them to book again. No «yes», no message — ever.
- 2
Reminds at your interval
21 days for a haircut, 60 for colouring, none for a one-off consultation: you set the interval per service, and each service is counted separately. The message goes out in daytime hours, at most once after a visit and at most one per client every 7 days.
- 3
Takes them straight to a booking
The client taps «Book now» and the concierge picks up the conversation and finds a slot. «Stop reminders» switches it off with one tap.
This is a WhatsApp marketing message: Meta charges a few euro cents each and bills you directly — we make nothing on it. It stays off until you switch it on, and is available on Pro and Business.
Try it live
Message the demo concierge like a real customer and see how it works.
Beauty Salon Lumina+34 613 56 12 32Three specialists in one salon: pick a service, a specialist and a time, with reminders.Maya Studio+34 613 56 13 15One specialist in Torrevieja: booking, reschedule, reminders.Manitas Costa Blanca+34 613 56 17 11A call-out team: plumber, electrician, small repairs. The assistant picks the right specialist for the job and collects the address.Recommendations list+34 613 56 19 44For bloggers and local communities: suggests a place from the list, relays the author's opinion and gives the phone. It does not book.Who it is for
Also fits if you book by message
- Private clinics
- Vets
- Workshops
- Fitness
- Driving schools
- Estate agents
- Law and tax offices
- Home services
Pricing
A few client visits a month more than cover Pro.
Setup €95 VAT incl. — number, calendar, FAQ and a test. Once.
Pro
65€/mo
Concierge with full booking for one professional.
- ✓Bookings & FAQ
- ✓Up to 3,000 messages/mo
- ✓Google Calendar
- ✓Answers in the customer's language
- ✓Human handoff
- ✓Admin number
- ✓Deposit to your Stripe (optional)
- ✓Rebooking reminders — only with the client's consent
Business
99€/mo
For teams with several specialists.
- ✓Everything in Pro
- ✓Up to 6,000 messages/mo
- ✓Up to 5 specialists (+€19/mo each extra)
- ✓Calendar per specialist
- ✓Several admin numbers
Basic
29€/mo
FAQ answers only — no online booking.
- ✓FAQ concierge (no calendar)
- ✓Up to 1,000 messages/mo
- ✓Answers in the customer's language
* Overage beyond your plan's message limit: €20 per 1,000 messages, same rate on every plan. No abusive lock-in.
What's included in the setup fee?
A one-time fee — before the concierge talks to your first customer, we get everything ready.
- 1
Official WhatsApp Business registration
We register a separate number for bookings as an official WhatsApp Business Account (WABA), protected against bans. We do not migrate your personal WhatsApp or chat history — unlike free "grey" bots that risk your existing number.
- 2
Sync with your existing Google Calendar
Working hours, lunch breaks, days off, per-service duration. We use the calendar you already have, nothing new to manage.
- 3
FAQ database creation
We load the first 10–15 answers to your most common questions: address, parking, prices.
- 4
System testing
We verify language detection and reminder sending before the concierge goes live with real customers.
One-time setup fee: €95, VAT included.
What we do not do
We do not touch your personal WhatsApp
The concierge runs on a separate number for bookings (Instagram, Google, card). The chat your clients already use stays as it is.
Not a grey bot on a phone
Official WhatsApp Business Cloud API. The number does not depend on a plugin on a handset that goes dark.
You can pause it
Human mode: the concierge goes quiet on that chat and you reply from the inbox.
Only you see the conversations
GDPR / LOPD: the inbox is in your panel. No medical history, no legal opinions — only time, service, contact.
Frequently asked questions
Do I need WhatsApp Business?+
Yes, a number connected to WhatsApp Business / Cloud API. We help with setup.
Can I use the WhatsApp my customers already write to?+
Not for the first pilots: the concierge runs on a separate number for bookings (Instagram, Google, business card). Your personal WhatsApp stays as it is. Connecting an existing customer-facing number comes later; we do not migrate chat history.
Does it work with my calendar?+
Yes, Google Calendar sync is live: the concierge sees your open slots and creates the event itself when it books.
Can I see photos and files customers send on WhatsApp?+
Yes, everything lands straight in your admin panel (inbox) — photos, PDFs, voice notes. The concierge itself doesn't interpret images, it just forwards them to you and thanks the customer in their language.
Can I turn off the concierge?+
Yes. Human mode: the concierge stops replying and only logs messages.
What does the concierge do if a customer writes about something urgent?+
You describe which situations count as urgent (e.g. "severe pain", "burst pipe") — the concierge recognizes the content in any language and alerts you instantly by WhatsApp and email. It doesn't give advice or diagnoses — just passes it to you.
Is my customers' data safe?+
Yes — the official WhatsApp Business Cloud API, not a grey-market bot. Only you see the conversations, from your own admin panel. The concierge doesn't keep medical history or legal conclusions — only organizational details: time, service, contact.
Is it for my industry and area?+
If your business runs on message-based appointments, it fits. We start in Torrevieja and the Costa Blanca; other sectors on request.
What if I have a team of several specialists?+
The Business plan includes up to 5 specialists; each extra one is +€19/mo. Each can have their own separate Google Calendar.
Can I charge a deposit when booking?+
Yes, optional on Pro and Business: connect your own Stripe account (a Standard account, a few minutes to set up) and pick the price from your own account — the money goes straight to you, not through us. You can require it from new clients only and skip it for regulars.
What happens if a customer doesn't show up (no-show)?+
The automatic WhatsApp reminder the day before already cuts down no-shows. If they still don't show, you can flag it in your admin panel — the flag stays as a warning on future bookings. For full no-show protection, there's the deposit (question above).
Can I cancel or change my plan anytime?+
Yes, no minimum commitment — you manage your subscription yourself from your admin account.
Can the concierge remind clients to book again on its own?+
Yes, on Pro and Business — once you switch the feature on (it's off by default). The concierge asks the client once in the chat after a booking whether it may remind them, and only messages those who said yes: after the interval you set for each service (counted separately for each), at most once per visit, at most one message per client every 7 days and only in daytime hours. Every reminder has a «Stop reminders» button, and the client can also reply STOP. It's a paid WhatsApp marketing message (a few euro cents) billed by Meta directly to you.
Can Meta restrict my WhatsApp?+
The connection runs through your Facebook profile and Meta business portfolio, so the final call is always Meta's: it sometimes restricts a new account. Our panel shows you the account status, the reason and what to do. Usually everything works right away: you need your Facebook profile, a business portfolio and a payment method in Meta. A separate Facebook page isn't required.
What do I need to set up with Meta, and who pays Meta?+
Before connecting, add a payment method for WhatsApp in your Meta Business account — without it Meta may not deliver the concierge's messages. Meta bills you directly: a small fee per message, and template messages (reminders, rebooking nudges) at their own rate. That isn't our price: we make nothing on it, and we can't add the card for you.
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